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Terms and Conditions
A Shopping Experience Beyond Your Expectations
We aim to fulfill our customers’ fashion dreams at Pelle Pelle Clothing. We consider it our responsibility to deliver the styles and quality worthy of your investment. Whether pre-designed or customized, you will find our coats or jackets to turn heads wherever you go. To maintain these standards, we must have an effective set of terms and conditions. We will be thankful if you observe them before enjoying all that we have in store for you.
At Pelle Pelle Clothing, we accept payments via MasterCard, PayPal, VISA, and American Express. In the course of completing the online payment, you must provide us with your card details. The information will be forwarded to our payment provider through secure channels. We ensure that all your important data will be safely handled by us.
Shipping & Delivery
We take pride in our dependable and quick shipping services. It takes 14-18 working days to ship an order. Every order placed through is delivered within the promised timeframe. The shipping is free of cost on any item you order.
Following order shipment, it takes 4-6 working days for the item to be delivered. The period of days varies if customized alterations are required. We prioritize that our customers get exceptional service and well-timed delivery.
For your safety and security, we do not deliver to PO box addresses. Moreover, a signature is required for the delivery of the items.
Return or Exchange
Our return/exchange policy is designed while keeping the ease of our customers in mind. Our managers oversee the process every step of the way to guide and assist our buyers. To ensure your satisfaction, we request a thorough inspection of the product when it reaches you. Any complaints need to be filed within the first 48 hours after delivery. An order with defects must be returned within 30-days for us to take further action.
Each item on our website is priced depending on its fabric, design details, and impeccable stitching. The mentioned prices can also change due to market fluctuations without notification. Pelle Pelle Clothing deals in a wide array of clothing pieces. So, we request you to overlook any errors that might occur in pricing at times. We correct them immediately as soon as they come to our notice.
Cancellation can be done within 24 hours of order placement, the customer should contact support for requesting order cancellation. The restocking fee and merchant processing fees will applied and After processing starts cancellation charges will be charged $45.
User and Account
We ask our respected registered members to strictly follow all the required procedures for confidential transactions. User registration is not accessible to minors below 18. Parental control is necessary for the usage of our website.
To fully benefit from our services, customers need to trust us with their personal information. We ensure the privacy and security of your details once they have entered our database. Your name, credit card information, postal address, and contact number are needed for order completion. We can assure you that we have cutting-edge technology and talented cybersecurity for safeguarding your valued data.