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Frequently Asked Questions
After successfully placing your order, you will receive an email confirmation within few minutes from Pelle Pelle Clothing. This email will include all the important details related to your order.
Absolutely. We only use top-of-the-line Real Leather or other fabrics for our apparel. Each material is specifically chosen after studying the cut and requirements of the design. Aligning quality with trendiness is our signature style. We have achieved recognition among our buyers for delivering exact depictions of high-end Pelle Pelle jackets and coats wear.
We enjoy taking up fashion challenges that test our innovative skills. And tailoring a perfect item that is made just for you definitely counts as a challenge. Each time it is similar to piecing together a jigsaw puzzle and coming up with something unique and eye-catching. Personalizing a garment to your requirements is what we excel at. So do not hesitate to pick the design of your choice and send us your specifications.
The payment needs to be made by Credit / Debit card or PayPal, after which orders will be dispatched.
It is part of our customer care policy to ensure convenience for every buyer. Therefore, if you have a change of mind then simply inform us at [email protected] within the first 24-hours after order placement. We regretfully will not be able to cater to your requests after that period. As all orders are sent for processing a day after their placement.
We are happy to provide shipping to countries other than USA.
Note: International customers will be responsible for paying any duties or taxes relevant to their country of residence.
In the case of non-customized orders, processing takes 14-18 business days and delivery takes 4 to 6 business days. However, the number of days slightly differs when we are handling customized orders. It takes more time when specific measurements and other details are expected. This is why the estimated time of delivery for customized orders is more than 16 days.
Similar to alterations, cancellations also apply within the 24-hours window after placing an order. Any requests sent after that will be impossible for us to fulfill.The restocking fee and merchant processing fees will applied and After processing starts cancellation charges will be charged $45.
Shopping at Pelle Pelle Clothing is extremely secure. All your important data is encrypted keeping it safe from illegal actions. Our cybersecurity department is also made up of skilled experts so our customers can shop without fear. A safe and enjoyable shopping experience is our promise to you.